How can we help?

Open the app and choose Continue with Apple, Continue with Google or Continue with Phone. With your phone number we text you a 6-digit code — no password needed. You can also use email and a password.

Can't get in? Check you're using the same method you signed up with — the app marks the one you used last. If a text code doesn't arrive, wait a minute and tap resend. Still stuck? Email us from the address on your account.

In the app, go to Profile → the Settings gear → Account → Delete account. You can also choose Erase my pins and reviews too.

Your profile is hidden and you're signed out everywhere straight away. Changed your mind? Sign back in within 30 days to cancel. After 30 days your account is permanently deleted. Read what happens to your data in our Privacy Policy.

No longer have the app? Email us from the address or phone number on your account and we'll delete it for you.

Email support@gotravelmap.com with the person's @username or a link to the pin, and tell us what's wrong. We review every report and remove anything that breaks our rules.

To stop someone reaching you right away, open their profile, tap ⋯ and choose Block. Manage blocked people in Settings → Privacy → Blocked accounts.

A place is closed or in the wrong spot? Open the place, tap ⋯ and choose Report a problem…

Location shows where you are on the map and finds places nearby. We only use it while you're using the app, never in the background.

Camera and photos let you add pictures to your pins and profile. The app only sees the photos you pick.

Each one is optional. Change them any time in your phone's settings: on iPhone, Settings → Go Travel; on Android, Settings → Apps → Go Travel → Permissions.